Dhaka Mela Job Circular 2017 has been published. Dhaka Mela Job Notice published they need minimum Hon’s background education. Total post of 10 for Dhaka Mela. They need Fresh and encouraged to apply for better priority for this Job.
Dhaka Mela Job Circular 2017
Customer Support Executive (Day/ Night)
Job Description / Responsibility
- Special & Non- Negotiable Conditions- Please must read conditions before applying.
- Must work at least 1.5 years in this company. Can not switch or move to other company.
- Day Shift: Must be able to work day shift as 6 days a week, weekly 1 day off.
- Night Shift (Male Only): Must be able to work night shift as Max. 5 nights a week, weekly 2 days off. No Need for day duty. Provide Dinner for Night Shift.
- Must be flexible with government holidays.
- Attend customer calls, provide product information, create an invoice.
- Flight Booking, Hotel Booking, Ticket Issue, Ticket Reissue, Refund, other Relevant activities and duty assigned by Manager. (These will be trained)
- Communicate with the customer by email, phone, in person.
- Must be able to maintain a cooperative and close relationship with old clients and develop new customers through professional caliber.
- Preparing corporate proposal, as per clients’ requirements, to meet clients’ needs.
- Submit daily work reports, on a regular basis.
- Must able to work multiple tasks.
- To know Adobe Photoshop, Adobe Illustrator, Digital Marketing, Social Media Marketing and other relevant software are advantages.
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- BBA/ MBA/ Hon’s/ Masters from any approved educational institution.
- Hard working and team worker.
- Work experiences in any travel agency are an advantage.
- Applicant must be sincere to work.
- Applicant must be responsible to work.
- Must Able to work in an under pressure.
- Must be gentle, polite & energetic.
- MUST be fluent in spoken, reading and written English
- Customer focused and service oriented.
- Strong interpersonal communication and relationship building skills.
- Excellent knowledge in computer operation.
- Able and willing to work under pressure and meet challenges.
- Should have knowledge in Customer support/ client service, Relationship management, Airline ticket booking, and reservation.
- N B: Freshers are encouraged to apply.
- Two (02) attractive Eid/Festival Bonuses.
- Good and friendly working environment.
- Performance Bonus.
- Provide Dinner for Night Shift.
- As per company policy.
Applicant must enclose his/her Photograph with CV.
Business: Dhaka Mela.com is an online superstore. Delivering your order to your door step in Bangladesh and USA, UK, Canada, Australia, New Zealand, Europe, Gulf GCC countries, Malaysia. We are committed to stock and sell best and pure products from the world.